Customer Grievances

At Global EduPolis, we are dedicated to providing a seamless and hassle-free experience for our students. If you’re facing any challenges or need assistance, we’re here to help. Please feel free to raise your concern, and we will ensure that it is addressed in the best possible way.

For any grievances related to our services or courses, please follow the steps below. Upon receipt of your concern, we will get back to you within one business day and suggest a resolution within two business days.

Note: This process applies to all students who have used any of Global EduPolis’ educational services.

---

How to Raise Your Concern

Step 1: Submit Your Concern
If you’re reaching out to us for the first time, please click the link below to raise your concern. Provide a clear description of the issue, along with any relevant details, such as dates, reference numbers, and supporting documents if necessary.

[Click here to submit your concern]

https://globaledupolis.com/contact-us/

---

Step 2: Follow Up or Escalate if Necessary
If you don’t receive a response within the given time frame or if you’re unsatisfied with the resolution provided, you can escalate your concern to a senior team member. We’ll ensure your issue is reviewed and given further attention.

[Click here to escalate your concern on Mail]

[email protected]

---

Important: Please make sure to submit your concern through Step 1 first. If, for any reason, you do not receive a satisfactory response or resolution, we suggest escalating it as outlined in Step 2.

When following up or escalating your concern, ensure you include the reference number from your initial submission to help us resolve your issue promptly.

---

Our Commitment to You

At Global EduPolis, we value your feedback and strive to resolve all grievances with transparency and care. Your satisfaction is our top priority, and we will work tirelessly to ensure that any issues are handled swiftly and fairly.

---

Thank you for being a part of the Global EduPolis community. We are here to help every step of the way!